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General Terms and Conditions of Use for VIVA
  1. Introduction
    Welcome to VIVA. These terms and conditions govern your use of the Website, including any purchases made through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Website.
  2. Introduction
    1. You must be at least 18 years old to use this Website.
    2. You agree to provide accurate, current, and complete information when making a purchase or creating an account on the Website.
    3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device.
  3. Products and Services
    1. The Website offers Jewellery products for sale
    2. We reserve the right to modify or discontinue any product or service without notice at any time.
    3. Prices for products are subject to change without notice.
  4. Ordering and Payment
    1. When you place an order through the Website, you are making an offer to purchase the products in your cart.
    2. All orders are subject to availability and confirmation of the order price.
    3. Payment must be made at the time of placing the order. We accept payment via Momo, Credit/Debit Card and cash.
  5. Shipping and Delivery
    1. We will make every effort to deliver your order within the estimated timeframe provided. However, we are not responsible for any delays beyond our control.
    2. Shipping costs and estimated delivery times are provided at checkout and may vary based on your location and the shipping method selected.
  6. Returns and Refunds
    1. We offer a [3 of days] return policy for eligible products. To be eligible for a return, the product must be unused and in the same condition that you received it.
    2. Refunds will be issued to the original payment method within [7 of days] of receiving the returned product.
  7. Intellectual Property
    1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website.
  8. Governing Law
    1. These Terms shall be governed by and construed in accordance with the laws of [Your Country], without regard to its conflict of law provisions.
  9. Changes to Terms
    1. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
  10. Contact Information
    1. If you have any questions about these Terms, please contact us at [050233444444 or info.viav@gmail.com].